Privacy Policy

Effective Date: October 15, 2026

Thrive Wellness FL, LLC ("Thrive Wellness," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, online store, and store at 1107 W North Blvd, Suite 1, Leesburg, FL 34748, and how we use and protect it.

1. We Do Not Sell Your Information

We do not sell, rent, or trade your email address, phone number, text messaging number, or mailing address to anyone, and we do not share them with third parties for their own marketing.

2. Information We Collect

• Information you give us: your name, email address, phone number, shipping and billing address, date of birth for age verification, and your order details, when you place an order, create an account, join our email or text list, or contact us.
• Information collected automatically: device and browser type, pages visited, referring website, and general location (city or region), collected through cookies and Google Analytics as described below.

We only keep personal information on file, such as an account profile or saved address, with your consent.

3. Payment Information

We do not store or keep your credit card or debit card information on file. All payments are processed directly by our third-party payment processor, which handles your card details under its own security standards. We receive only a confirmation of payment and limited details such as the card type and last four digits.

4. Google Analytics and Cookies

We use Google Analytics to understand how visitors use our website so we can improve it. Google Analytics uses cookies to collect information such as pages visited, time on site, and device type. This information is aggregated and does not identify you by name. You can learn how Google uses this data at policies.google.com/technologies/partner-sites and opt out with the Google Analytics Opt-out Browser Add-on. You can also block or delete cookies in your browser settings, though some site features may not work properly.

5. How We Use Your Information

• To process, ship, and deliver your orders and verify your age
• To respond to your questions and resolve order issues
• To send order updates and, if you opt in, marketing emails or texts
• To improve our website, products, and service
• To comply with legal obligations and prevent fraud

6. Email and Text Messages

We send marketing emails or text messages only if you opt in. You can unsubscribe from emails at any time using the link in any email. For text messages, reply STOP to opt out or HELP for help. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchase.

7. When We Share Information

We share personal information only with service providers who help us run our business, such as our payment processor, shipping carriers, website host, and email or text messaging platform, and only as needed for them to perform those services. We may also disclose information if required by law, subpoena, or court order, or to protect our rights, customers, or others.

8. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described here or as required by law.

9. Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, or to withdraw your consent to our keeping it, by emailing info@thrivewellnessfl.com. We will respond within a reasonable time.

10. Age Restriction

Our website and products are intended only for adults 21 and older. We do not knowingly collect personal information from anyone under 21. If we learn that we have, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy by posting the revised version on our website with a new effective date.

12. Contact Us

Thrive Wellness FL, LLC
1107 W North Blvd, Suite 1,
Leesburg, FL 34748
info@thrivewellnessfl.com

Separate addendum, added October 17, 2026

SMS / Text Messaging

This section is separate from, and does not change, the Privacy Policy above. It explains how we handle your mobile number if you choose to receive text messages.

• Express consent. We send marketing text messages only to people who check the text-message box on our sign-up form and give us their mobile number. Consent is not a condition of purchase.
• What we collect. Your mobile number, the date and time you opted in, the consent wording you agreed to, and your opt-out requests.
• Message frequency varies. Message and data rates may apply.
• Opt out or get help. Reply STOP to any message to opt out, or HELP for help. You can also email info@thrivewellnessfl.com.
• No selling or sharing for marketing. We do not sell, rent, or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. We share it only with the text-messaging service provider that sends our messages for us, and only to provide that service.
• Adults 21+ only. Our text messages are for adults 21 and older.

See also our SMS / Text Messaging Terms.